Policy

Take a look at policy-related case studies from the Fowler Center for Business as an Agent of World Benefit at ǿմý.

  • The Ambrose Hotel: Eco-labeling Strategy for Sustainable Lodging

    Company: The Ambrose Hotel

    Publisher: Oikos

    Call Number: N/A

    Year Published: 2009

    The case traces the story of the Ambrose Hotel, a hotel based in California whose owner has invested in green practices and is interested in pursuing an eco-labeling strategy in order to better communicate her environmental achievements. It emphasises the difference between the adoption of environmental management practices and their communication through eco-labels. It highlights the challenges associated with the use of eco-labels as an environmental differentiation strategy when several emerging eco-labels are in competition.

    What is the dilemma or tough decisions?

    How should Ambrose go about convincing customers that they are truly green?

    Website where case study can be found

  • Sustainability at Tetra Pak: Recycling Post-Consumer Cartons

    Company: Tetra Pak

    Publisher: Ivey

    Call Number: 9B12M069

    Year Published: 2012

    Tetra Pack India aimed to uphold its image of an environmentally responsible company by meeting its goals for recycling post consumer cartons (PCC). While Tetra Pack’s ‘Renew’, ‘Reduce’, ‘Recycle’, ‘be Responsible’ philosophy succeeded in other regions of the world, the particular geographical, socioeconomic and political climate in India posed various challenges. Tetra Pak India’s team redefined its strategy by forging partnerships and alliances with non-governmental organizations, scrap dealers, rag-pickers, commercial establishments and organizations that champion the cause of the environment.

    What is the dilemma or tough decisions?

    With ever-changing mindsets, increasing regulations and growing customer expectations, how can Tetra Pak face the future challenges to ensure that its success from the PCC recycling initiative can be sustained and scaled up?

    Website where case study can be found

  • Tennant Company: Can “Chemical-Free” Be a Pathway to Competitive Advantage?

    Company: Tennant

    Publisher: Ivey

    Call Number: 9B12M020

    Year Published: 2012

    The case of Tennant Company is one that describes a floor-cleaning company that differentiated itself by introducing chemical-free cleaning equipment. Not only did it strategically evolve as an environmentally responsible sustainable business, it also used that same principle to its competitive advantage. By marketing its products as equally effective in performance, competitive in price and “greener” on the environment, the revamp was a success to all involved parties.

    What is the dilemma or tough decisions?

    Is a proven ecological innovation without any customer or financial trades-off enough of a business proposition to meet customers’ expectations, investors’ ambitions, and the company’s goals? And if so, where do you draw the line in making superior environmental performance the basis for competitive advantage?

    Website where case study can be found

  • Taj Hotels: Building Sustainable Livelihoods

    Company: Taj Hotels

    Publisher: Ivey

    Call Number: 9B13C032

    Year Published: 2013

    This case explores issues faced by the corporate sustainability manager at the corporate headquarters of a large hotel group in a developing nation as she implements her company’s corporate sustainability strategy through supplier partnerships with bottom-of-the-pyramid (BoP) social organizations. Under the rubric of responsible purchasing, the hotelier’s “Creating Sustainable Livelihoods” initiative engaged cause-based nongovernmental organizations (NGOs) by exploring opportunities where the products or services of such organizations could substitute for similar products or services sourced from for-profit suppliers. 

    What is the dilemma or tough decisions?

    The case illustrates the challenges inherent in a Base-of-the-Pyramid responsible purchasing strategy, including the delicate balance between meeting business objectives while supporting social causes. These challenges revolve around developing and implementing cross-sector partnerships with BoP nonprofit producer organizations in the Indian context. Discussion is likely to center less on differences in partners’ missions, cultures, and long-term objectives, and more on the difficulties present in organizing even when those differences are reconciled, especially through symbiotic long-term obj

    Website where case study can be found

  • The SEKEM Initiative

    Company: SEKEM

    Publisher: IESE Business School

    Call Number: 0-304-072

    Year Published: 2004

    Sekem was founded by Ibrahim Abouleish, an Egyptian who had been living, studying and working in Austria prior to his return to Egypt in 1977, the year he established Sekem. In 2003 it consisted of three main parts: the Sekem group of companies, the Egyptian Society for Cultural Development and the Cooperative of Sekem Employees, together employing more than 2,000 people. This case portrays the complex set of circumstances that frames Sekem's decisions to further grow and develop the initiative along its historical path of holistic development in the social, economic and cultural spheres.

    What is the dilemma or tough decisions?

    To initiate holistic development able to create economic, social and cultural value in a sustainable manner.

    Website where case study can be found

  • Reciclare: Rethinking the Future

    Company: Reciclare

    Publisher: SKE

    Call Number: SKE-135

    Year Published: 2009

    In 2006, Reciclare, an association of scavengers of paper, cardboard and reusable materials founded by formerly homeless people from the city of Guariní, celebrated its 16th anniversary. Despite the experience it had gained over this time, its sustainability still faced countless challenges.

    What is the dilemma or tough decisions?

    To take part in the public bidding process or not?

    Website where case study can be found

  • Pyramyd Air: Looking through the Scope of Values

    Company: Pyramyd Air

    Publisher: Ivey

    Call Number: 9B13C038

    Year Published: 2013

    Pyramyd Air, a small and growing online airgun retailer serving the shooting community, wants to broaden its sustainability practices from its current internal initiatives in order to communicate an even stronger value proposition: sustainability isn’t just about recycling and efficiency, it is about a thriving environment leading to more engaged employees and more loyal premium customers. Pyramyd Air recognizes that some sustainability practices are vital to its customers’ long-term enjoyment of a flourishing outdoor sporting industry. 

    What is the dilemma or tough decisions?

    For a company with strong customer relationships but operating in a sector not usually frequented by pro-environment types, can sustainability strengthen the relationship between employees and customers by building on the inherent industry values of the great outdoors and a sense of community? How can the company’s culture and employee perspectives evolve in order to frame sustainability in a new light leading to specific sustainability initiatives that the company could pursue in order to resonate with customers and increase profits?

    Website where case study can be found

  • The Fair Trade Story (A, B, C) (A) The Discovery of Charity Trade; (B) The Foundation of Café Direct; (C) From Charity Spin-off to Gourmet Coffee

    Company: OxFam, Cafedirect

    Publisher: Oikos

    Call Number: N/A

    Year Published: 2005

    This case traces the evolution of fair trade, from ‘charity trade', i.e. the sale of objects produced in developing countries with little functional value to the sale of functional, and often organic products to developed countries, the increasing role of alternative trade organisations in providing minimum prices, finance, training and other trade ‘premiums’ which are necessary tools for marginal producers to gain access to the global market; the role of consumer support.

    What is the dilemma or tough decisions?

    Achieving a balance between market oriented and social/developmental goals.

    Website where case study can be found

  • OQOQO: Socially Conscious Fashions

    Company: OQOQO

    Publisher: Ivey

    Call Number: 9B06A023

    Year Published: 2006

    Chip Wilson started a new streetwear line of apparel that would combine fashion with social consciousness. The apparel sold at OQOQO was made from natural and organic materials, under safe and fair working conditions, and it was produced in a way to reduce environmental impact. There were some problems regarding the sourcing of materials and the customer's perception of certain materials such as soy and hemp. Chip must decide whether to expand the number of OQOQO stores.

    What is the dilemma or tough decisions?

    Is expansion of stores needed?

    Website where case study can be found

  • Towards a Sustainable Model and Ecological Integrity in South Africa

    Company: Londolozi - KNP

    Publisher: Harvard

    Call Number: 9-709-001

    Year Published: 2008

    The Londolozi game viewing reserve in South Africa became a defining icon of ecotourism during the 1990s and early 2000s--that is, a tourist business promoting ecological land management and, at the same time, local economic development. The Sabi Sand Game reserve (within which Londolozi was located) was initially created by the government to provide hunters with an area in which to hunt wildlife. Through the 1980s and 1990s, the farms within the Sabi Sand Game reserve converted their functions from hunting to wildlife viewing, and the fence was taken down.

    What is the dilemma or tough decisions?

    The new challenge for the farms while transforming into wildlife viewing became land management and local economic development.

    Website where case study can be found