What is TimelyCare?
Access to 24/7 medical and mental health support for ÐÇ¿Õ´«Ã½, Cleveland Institute of Music, Cleveland Institute of Art, and Kent State University School of Podiatric Medicine students.
What Services are Available?
- Talk Now- 24/7 in the moment mental health support
- Scheduled Counseling- scheduled visits with a licensed counseling, including night and weekend availability
- Medical Visits- 24/7, on-demand and scheduled visits with a licensed medical provider
- Workshops and classes- On-demand and live workshops and classes including yoga and meditation.
- Peer Community- is a safe space to anonymously express yourself and share your thoughts, feelings, and emotions
What can I be treated for?
TimelyCare physicians and counselors can treat/discuss a wide range of common conditions, and after talking to you, will decide on the best course of treatment.
Some common presenting issues are:
- Cold
- Sinus infection
- Influenza (flu)
- Stress and anxiety
- Relationships
- Depression
- And much more!
How much do visits cost?
There is no cost to all enrolled ÐÇ¿Õ´«Ã½, Cleveland Institute of Art, Cleveland Institute of Music, and KSU Podiatry students.
How to Register
Check out this on how to register for TimelyCare
To create an account:
- Visit
- Select 'Sign In' at the top of the page.
- If using a mobile phone/tablet, you must download the TimelyMD app. After downloading the app, select "Sign Up for TimelyMD."
- Set up an account using your case.edu email address (you must use your abc123@case.edu address) and your name as it appears on your student ID.
- NOTE: KSU Podiatry, CIA and CIM students must log-in with their @case.edu email address. If you need assistance activating your ÐÇ¿Õ´«Ã½ email please contact Utech.
- If prompted, click "Log in"
If you experience difficulties, please call TimelyCare at 833.484.6359 or email support at help@timely.md.
Students under the age of 18
Student under the age of 18 will need to call the TimelyCare customer support team with their parent or guardian present at 833-4-TIMELY to register. TimelyCare will give the parent/guardian access to create an account that the student can have visits from until they turn 18.
Please remember: You can always get immediate assistance from University Health & Counseling Services' 24/7 on-call counselor at 216.368.5872 and nurse on-call at 216.368.2450.